How can I track the delivery progress?Updated 3 months ago

The easiest and fastest way to locate your package is to use the tracking link or number sent to you after your order is shipped. You could opt to be notified whenever there’s a new update by inputting your email address or mobile number to the designated field on the tracking link.

If you wish to get more information regarding the delivery status of your order, we recommend reaching out to the shipping carrier directly. They have access to the delivery status of your order so they could assist you better. Please use the tracking number associated to your order when inquiring about your package.

It rarely happens, but if the courier couldn’t assist you, please don’t hesitate to get in touch with our Customer Success team via our contact page so they could help you with your concern.